Refunds & delivery

Every product on this site is a set of files delivered as a .zip download. Nothing is shipped physically and there are no delivery charges.

Your download unlocks immediately after payment — card, UPI or netbanking, all processed by Razorpay. There is no manual review and no waiting period. If you lose the link, every purchase stays in your account, where you can generate a fresh one at any time at no cost.

• Your files never arrived, or the download link never worked.
• You were charged twice for the same order.
• What you received is materially different from what the product page described.
• You were charged but the order never completed, so the files were never released.

Ask within 7 days of your purchase and we will refund in full.

Once you have downloaded the bundle we cannot take it back — the files are yours and copying them is instant. So we do not refund a purchase that has already been downloaded simply because you changed your mind about it.

This is exactly why every product page shows a genuine extract of the real instruction set and its exact word count before you pay. Please read it. If something is unclear, ask us before buying rather than after.

Write to us with your order reference (it looks like LDT-XXXXXXXXXX) and tell us what went wrong. We aim to reply within 2 working days and to complete an approved refund within 7 working days, back to the account you paid from.

Refunds return to the method you paid with — the same card, UPI ID or bank account.

You can escalate to our grievance officer, listed on the contact page. We acknowledge grievances within 48 hours and aim to resolve them within one month.